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Full disclaimer: we have a vested interest in you not leaving your dog home alone ever, but we understand that there are times or circumstances when doggie day care or overnight care for your dog is just not a viable option. In those rare (and they better be rare) times, how long is too long…
The other week we got a scathing 1-star Google review. The review blasted us for poor customer service, poor communication (internally and externally), and for not letting their puppy participate in our Back Country group play and “forcing” them to enroll in our Canine Enrichment Program (K9E). Normally we simply thank an unhappy customer for…
Why should we sometimes avoid our dog greeting other dogs? Perhaps you have this image of your dog strolling down San Francisco’s 24th Street on a bright Saturday morning politely greeting every other dog you see, all while you sip your mocha-infused organic coffee with almond milk from almonds grown with gray water from a…
We’ve all heard about feral cats, but I recently heard someone say that we humans were becoming feral. Here’s what she meant. We were discussing some recent interactions the counselors have had with clients in the lobby or over the phone during which, for lack of a better term, the client lost it. I’m not…
