For certain holidays Pet Camp has special lobby hours and requires a $200 deposit per campsite per holiday. So, for example, if you have a dog camping with us over both Christmas and New Year's you will need a $400 deposit. If you have both a dog and a cat camping with us over Thanksgiving you too will need to provide a $400 deposit. The deposit policy is not meant to be a profit center for Pet Camp - it is designed to provide you with an incentive to cancel in a timely manner so that someone on the wait list can get a campsite. Canceling too close to a holiday often means that those on the wait list have already made alternative plans (not as good as staying at Pet Camp).
The following is the deposit and cancellation policy for 2024 as well as the dates with different lobby hours:
Thanksgiving Deposit - Thanksgiving reservations are not confirmed until payment of a $200 deposit per campsite or condo. Deposits, MINUS a $15 processing fee, are refundable for reservations cancelled BEFORE November 1, 2024.
Thanksgiving Lobby Closures: All lobbies close at 3:00 pm on Wednesday, November 27th and are closed on Thursday, November 28th and Friday, November 29th.
Christmas & New Year's Deposit(s): Christmas and/or New Year's reservations are not confirmed until payment of a $200 deposit per campsite or condo per holiday. Deposits, MINUS a $15 processing fee, are refundable for reservations cancelled BEFORE December 1, 2024.
Christmas & New Year's Lobby Closures: All lobbies are closed BOTH Tuesday, December 24th (Christmas Eve) and Wednesday, December 25th (Christmas Day) as well as BOTH Tuesday, December 31st (New Year's Eve Day) and Wednesday, January 1st 2024 (New Year's Day).
During the busy times of the year Pet Camp is a happening place. While we always think it is essential for campers to participate in activities, we think it is critical to do so when we are busiest. With all the campers going to and from play group and other activities there is an amazing amount of energy at Pet Camp and we want to make sure that every camper gets a chance to burn their personal energy off. During the busy times of the year we may insist on a minimum level of activity when you make a reservation and not permit that level to be reduced at the time of check in. If you have questions about this please speak with us before you check that you've read this - we don't want there to be any issues in our lobby when you're rushing off to enjoy your vacation.
Lastly, because we're busy with the campers over the holidays, as much as we love showing off Pet Camp there are certain days when we will not be offering tours. These are:
- Tuesday, May 21th through Sunday, May 27th;
- Monday, July 1st to Saturday, July 6th;
- Saturday, August 31st through Wednesday, September 4th;
- Saturday, November 23rd through Saturday, November 30th; and
- Wednesday, December 18th through Tuesday, January 7th 2025.
We hope all of this is both understandable and reasonable. We didn't get the lawyers involved - otherwise this would have gone on for pages and pages with lots gobbledygook and obscure Latin phrases. Res ipsa loquitur we wrote this ourselves and in big enough font for you to read it.