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Health and Safety For Your Pet: Our Priority

Fresh & Safe Air

Pet Camp has a special ventilation system that changes the air in the dog campground 15 times per hour, 24 hours a day. This system includes a specially designed HVAC system, two huge energy-efficient fans that constantly circulate the air, a retractable roof, and exhaust fans that continuously move fresh air into the building and stale air out.

Our cat rooms have their own heating and ventilation systems. In addition, each cat condo and suite is under negative pressure and has a “sneeze guard” door. This means that fresh air flows into each condo and stale air is exhausted directly out of the building. Together, these features greatly reduce the chance of any cat catching a cold.

Sanitation

Our dog campsites and cat condos/suites are cleaned with a hospital-quality disinfectant at least twice a day. All dog play areas, cat trees and the safari garden are cleaned and disinfected throughout the day.

Monitoring Systems

To ensure round-the-clock health and safety, both of our campgrounds have fire sprinklers and alarm systems. After the counselors leave for the day, our overnight cleaning crew comes in ensuring that the Main Campground is never left without a person on-site.

Health Safeguards

Each Camper must have up-to-date vaccines before coming to Pet Camp.

Check-In Guide

We need to see written proof of vaccinations before your camper’s visit. We recommend either sending all vaccine records in advance of your camper’s stay by either fax (if you still have one) at 415.282.1192 or email to havingfun@petcamp.com. Ideally, Immunizations should be completed at least five days before your pet’s arrival at Pet Camp.

Dog parents, please make sure your dog camper has the following vaccinations

  • Rabies
  • DHLPP
  • CIV/Dog Flu
  • Bordetella (San Francisco experiences a high rate of canine cough. Bordetella vaccinations are strongly recommended every six months, but we will defer to individual veterinarians who use an annual protocol)

Cat parents, please make sure your cat camper has the following vaccinations

  • FVRCP
  • Rabies for outdoor cats
  • We recommend discussing immunizing against feline leukemia with your veterinarian.

In January 2017, Section 122380 was added to the California Health & Safety Code. Pursuant to this law, every pet boarding facility in California is required to provide pet owners with certain information. At this time there is no guidance available as to the method by which we are to provide this information to pet parents, but we want to ensure that every pet parent has access to the following information.

Dog Cat
Main information
Drop off / Pick up (Holiday hours may differ) At the Main Campground
Monday – Friday: 7 a.m. to 7 p.m.
Saturday: 8 a.m. to 5 p.m.
Sunday: 10 a.m. to 6 p.m.		 At Cat Safari
Monday – Friday: 10 a.m. to 1 p.m. and 3 p.m. to 6 p.m.
Saturday: 8 a.m. to 11 a.m.
Sunday: 3 p.m. to 6 p.m.
At Pet Camp The campsites at the Main Campground range from 18 square feet to 50 square feet Cat condos at both locations are approximately a 27 cubic feet (3x3x3)
Daily Schedule
6:45 a.m. – 9 a.m. Morning bathroom break; breakfast; morning medicines (if applicable) & first Back Country Session Breakfast, morning medicines (if applicable) & start of play time in cat room
9 a.m. – 10:15 a.m. First play group & continued Back Country Continued play, VIP sessions and Safari Sessions
10:15 a.m. – 1:45 p.m. Continued Back Country and play groups (with a lunch break); VIP sessions; K9 Enrichment activities; afternoon meals and medicines (if applicable) & afternoon bathroom break. Continued play, VIP sessions and Safari Sessions; afternoon meals and medicines (if applicable)
1:45 p.m. – 3 p.m. Continued Back Country and play groups, K9 Enrichment Activities Continued play, VIP sessions and Safari Sessions
3 p.m. – 5:30 p.m. Continue Back Country and K9 Enrichment Activities Continued play, VIP sessions and Safari Sessions
5:30 p.m. – 7 p.m. Evening meals and medicines (if applicable) Continued play, evening meals and medicines (if applicable)
7 p.m. – 9 p.m. Final bathroom break. A counselor is not present at Cat Safari from approximately 6:15 pm until 6:45 am, except on weekends when a counselor may not arrive until 8:00 am.

Holidays Hours

From year to year, holiday closure schedules can change.
Be assured that our counselors are here taking care of campers even when our front desk is closed.

DOG: the Main Campground CAT: the Cat Safari
Memorial Day The Saturday of the holiday weekend the lobby is open from 8 a.m. to 3 p.m. The Saturday of the holiday weekend the lobby is open from 8 a.m. to 11 a.m.
Both lobbies are closed on Sunday and Monday
4th of July Both lobbies will be closed on July 4th.
Labor Day The Saturday of the holiday weekend the lobby is open from 8 a.m. to 3 p.m. The Saturday of the holiday weekend the lobby is open from 8 a.m. to 11 a.m.
Both lobbies are closed on Sunday and Monday
Thanksgiving Lobbies close at 3 p.m. on Wednesday, and will be closed on Thursday and Friday
Christmas Offices will be closed on BOTH Christmas Eve, December 24 and Christmas Day December 25
New Years Offices will be closed on BOTH New Year’s Eve, December 31 and New Year’s Day January 1

To enable the counselors to focus all their attention on the campers during the holidays, we will not be offering tours the following dates: May 25 to 30; July 3 to 5; August 31 to September 5th; November 22nd to November 29th; and December 20th to January 3.

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